As a travel agency we largely earn our income from commission paid to us by the airlines and suppliers. However many airlines and suppliers are cutting commissions paid to travel agents.
In order to maintain a good level of professional customer service and expertise we do need to charge fees for service as outlined below.
Many of our mission fares and specially negotiated fares are cheaper than what is available in the market place so even with these fees our prices will be very competitive.
Don't forget that by booking with Mission Travel you often get more time to pay, fast and accessible customer service (from a real person - even after hours in an emergency) and a care factor that is unmatched in travel. You are also covered by our Professional Indemnity Insurance known as Book Safe.
50% of all profits are donated to Mission
|TRANSACTION TYPE||DOMESTIC (INCL GST)||INTERNATIONAL (NEW ZEALAND/ REGIONAL AND SHORT HAUL)||INTERNATIONAL|
|BOOKING FEE*(Flights, Rail, Ferry, Accommodation)||$33||$50||$100|
|INTERNET AIRLINE BOOKING FEE||$30||$50 - 1 passenger/$100 - 2 or more passengers||$50 - 1 passenger/$100 - 2 or more passengers|
|ONLINE BOOKING FEE(MT WEBSITE)||$30||$30||$30|
|FREQUENT FLYER BOOKING||$50||From $100||From $100|
|CHANGE FEE(without ticket re-issue)||$20||$30||$50 plus airline fee|
|CHANGE FEE(with ticket re-issue)||$30 plus airline fee||$50 plus airline fee||$75 plus airline fee|
|NAME CHANGE FEE||n/a||$150 plus airline fee||$150 plus airline fee|
|VISA PROCESSING FEE||n/a||n/a||$100 plus consulate fee|
|ONLINE VISA PROCESSING FEE||n/a||n/a||$50 plus consulate fee|
|REFUND ADMIN FEE||$50||$100||$150|
We aim to provide efficient, cost-effective, professional and consultative service and this takes considerable time and expertise. We are confident that you will see the value in booking with an experienced travel consultant at Mission Travel.